Cancellation & Refund Policy

LetAlgo offers a recurring subscription, Strategy Access ($99/month, $200/quarter, or $616/year, depending on the billing cycle you select). Subscriptions automatically renew at the end of each billing period and are billed in advance to your selected payment method unless you cancel before the next renewal date.

You are responsible for managing and canceling your subscription before the renewal date if you no longer wish to continue. By subscribing, you authorize this recurring charge and acknowledge the renewal terms described here.

You can cancel future renewals at any time through your account settings, or by opening a support ticket in our Discord or contacting us through Whop. Cancellation stops the next renewal and ends your access; it is not retroactive to the current billing period.

We recommend canceling before your renewal date if you do not wish to be billed for the next cycle.

When you cancel, your access to the Services is removed at the time of cancellation, and no further charges are made. Because cancellation is not retroactive, any unused portion of the current billing period is not refunded or credited.

Requesting cancellation after a renewal charge has already been processed does not retroactively cancel or refund that charge. Cancellation ends your access and stops future charges; it does not refund charges already made, except where applicable law requires otherwise.

Because LetAlgo provides digital products and immediate access to proprietary software, strategies, indicators, and research, all sales are final and payments are generally non-refundable, except where a refund is required by applicable law or results from a genuine technical or billing error (see Billing Error Resolution below).

In particular, we generally do not provide refunds or credits for a subscription charge resulting from a customer:

• forgetting to cancel;
• forgetting that they had an active subscription;
• not realizing that the subscription would renew;
• failing to notice a renewal charge;
• no longer using the Services;
• intending to cancel but failing to complete the cancellation before the renewal date; or
• failing to monitor their active subscriptions.

Continued access to or use of the Services is not required for a renewal charge to be valid — the charge is valid based on your active subscription, regardless of whether you used the Services during that billing period.

We also do not provide refunds or prorated refunds for digital products after delivery, or refunds due to trading losses or dissatisfaction with performance or results.

You are responsible for reviewing your existing subscriptions before completing an additional purchase. If you voluntarily complete more than one subscription purchase, each completed purchase is treated as a separate, valid subscription.

A claim that a second subscription was purchased accidentally, that you forgot you already had an active subscription, that you did not realize you were purchasing another subscription, or that you did not notice an existing subscription does not, by itself, qualify for a refund.

This is separate from a genuine technical or billing error. If our system or payment processor incorrectly creates a duplicate charge for what you intended as a single subscription, contact us — we will investigate and may correct the issue (see Billing Error Resolution below).

We review, and where appropriate correct, genuine billing errors, including:

• duplicate charges caused by a technical error;
• incorrect charges caused by the payment system;
• charges you did not authorize; and
• other billing errors we are legally required to correct.

Reporting a charge as an error does not automatically result in a refund. We investigate each report and correct verified errors where appropriate or as required by applicable law. To report a possible billing error, open a support ticket in our Discord or contact us through Whop within 30 days of the charge, including your account email and the transaction details.

If you have a billing concern, please contact us first — most issues are resolved quickly. Filing a chargeback or payment dispute for a legitimately delivered digital product, rather than contacting us, is considered a breach of these terms.

Accounts associated with fraudulent or abusive chargebacks may be suspended or terminated, and access to the Services may be revoked without refund. We reserve the right to contest disputes with supporting documentation.

To protect customers and our business, we monitor for fraudulent activity, including unauthorized payments, credential sharing, and refund or chargeback abuse. We may decline transactions, request verification, or suspend accounts where fraud or abuse is suspected.

Strategy Access includes a 7-day free trial, available one time per customer. A valid payment method is required to start the trial, and you are not charged during the 7-day period.

At the end of the 7 days, your payment method is automatically charged the standard rate for the billing cycle you selected at signup — currently $99 for monthly, $200 for quarterly, or $616 for yearly — unless you cancel before the trial ends. The subscription then continues to automatically renew at that rate each billing period as described above.

Forgetting to cancel before the trial ends does not automatically qualify you for a refund of the resulting charge; the refund terms in this policy apply to a trial conversion the same as any other renewal.

The free trial applies only to Strategy Access. Other LetAlgo plans are billed immediately with no trial period, as stated at checkout. Signing up for additional trials using a different email, account, or payment method to receive more than one free trial period is not permitted.

We may occasionally offer other promotional pricing or discounted trial periods. Unless stated otherwise at sign-up, any trial converts to a paid subscription at the standard rate when it ends, and the renewal and refund terms in this policy apply. Promotional rates apply only as described in the specific offer.

Nothing in this policy limits any rights or remedies you may have under applicable law that cannot be waived. Where such rights apply, they take precedence over the general terms above.

We may update this Cancellation & Refund Policy from time to time. Updated versions become effective upon posting to the website, with the “Last updated” date revised accordingly. Your continued use of the Services constitutes acceptance of the updated policy.

Questions about cancellations, renewals, or billing may be directed to us through a support ticket in our Discord or via Whop — LetAlgo — letalgo.com